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Cancellation policy

Prices: are valid for a minimum stay of 3 nights; for less then 3 nights we apply a surchatge of about 10% of the listed prices.

Advanced payment: for reservations we ask for an advanced payment of 30% of the whole amount or we ask for credit card details as guarantee.

Rest payment: directely at the reception of the hotel

Cancellation is possible only on a written basis.

10 days prior arrival: no charge/free cancellation
from 10 days until 1 days prior to arrival: 50% of vacantion amount will be charged
from 1 day before the arrival or no-shows or later arrival we charge the whole amount of the stay!

Online Dispute Resolution Plattform (ODR)
The European Commission’s new online dispute resolution (ODR) platform for consumer disputes: www.ec.europa.eu/consumers/odr